Our StaffThe Horse’s Way offers a variety of treatment options that include experiential equine assisted approaches as well as traditional in-office therapy.
Alan’s passion and focus have been Leadership development his entire professional career. He has been a Senior Executive Leader in the healthcare space with over 30 years of progressive experience including direct patient care, national physician practice management, and senior leadership at large healthcare-related companies. He is a Subject Matter Expert in implementing Organizational and Cultural Change Transformation. He has done this by using Lean and Experiential Learning to systematically shift the dominant culture in several organizations. Developing Leaders and High-Performance Teams has been and remains Alan’s focus and passion.
Before joining the Horse’s Way, Alan’s most recent work has been consulting and working with a myriad of companies in both Healthcare and other industries. The cornerstone of his professional work was a 15-year tenure as CEO of Christie Clinic in Champaign, IL. His focus there was leading this large Healthcare Services Company through a financial and cultural transformation. Measurable and remarkable gains on all Key Performance Metrics were achieved, in particular, those centered on improving Employee Engagement, Operating Margin, Shareholder Equity and Patient Satisfaction. These results were accomplished through Leadership Development and advancing a Leadership Team that focused their efforts on applying Lean Principles, that are similar to those used in World Class Manufacturing Organizations. There were numerous site visits by other organizations’ Senior Leadership such as The Mayo Clinic, Kaiser, State Farm Insurance and The Shingo Institute Board to learn from Christie on how to get these types of results.
Alan is a keynote speaker on a national stage sharing his message of applying Experiential Learning and Lean Management Systems in Healthcare.
The Horse’s Way was founded on the premise that Transformational Leaders are needed throughout all organizations. This kind of Leader will emerge by applying Alan’s cutting edge and systematic Experiential Training and Coaching approach.
Director of Operations
Ray’s lifelong passion for Human Services began in childhood. After his father was left quadriplegic from being hit by a drunk driver, Ray’s life was focused on caring for others. While serving in the Coast Guard in 1980, Ray volunteered in the local fire department. From there he began his career as a Firefighter/Paramedic/Engineer for the City of Scottsdale. He also he instructed Hazardous Materials Response, Confined Space Search & Rescue, and Structural Firefighting. For 25 years He was an active member of the Critical Incident Stress Management Team, providing diffusing and debriefings of significant events to First Responders. Ray retired from the Fire Department after 31 years. During that time, Ray also earned his Bachelor’s Degree in Human Service and Master of Science Degree in Leadership with an emphasis in Disaster Preparedness and Crisis Management. He developed an Emergency & Disaster Preparedness Guidebook for individuals with disabilities and functional needs. The State of Arizona Division of Developmental Disability, Arizona Developmental Disability Planning Council, and the Bureau for Public Health and Emergency Preparedness are currently utilizing his guidebook. Ray served as a voted member of the Arizona Coyote Crisis Collaborative, which focuses on community and industry crisis and disaster preparedness gaps that impact community resiliency.
In 2012, Ray was appointed as council member of the Arizona Developmental Disabilities Planning Council (ADDPC) to participate in the development of and to support capacity building and systemic change to increase inclusion and involvement of persons with developmental disabilities in their communities. He was Executive Committee Member and Chair of the Empowerment through Information Committee for the ADDPC Council and was appointed Chairperson of the ADDPC by Governor Ducey in June 2015.
In 2016 Ray was hired as a Disability Integration Advisor for FEMA, deployed after disasters to provide matter expertise, guidance and resources to all FEMA programs and services during response and recovery for disasters, and to ensure programs and services are integrated and fully accessible to survivors with disabilities and other individuals with access and functional needs.
The major motivation of all his community involvement was spurred by the experience of raising a son born with a rare brain disorder in 1988. In 2004 he founded his non-profit organization, Dads 4 Special Kids, dedicated to supporting men who have a child with special health care needs, to improve and enrich their personal lives and their roles as fathers.
Ray was the 2012 recipient of the Herbert R. Drinkwater Award as the City of Scottsdale employee recognized for an outstanding example of volunteerism and dedication to serving others.
Ray and his wife, Kelly, have been married since 1986 and have two sons.
A native Arizonan, Kelly received her Master of Arts degree in Professional Counseling from Ottawa University in 2006, with a focus on marriage and family systems therapy. Motivated by her personal experience of raising a son with profound challenges, Kelly founded Resilient Relationships, LLC and provided workshops for couples who have children with special health care needs, focusing on topics such as creating and maintaining healthy relationships, keeping healthy boundaries, and workshops for fathers. In 2010 she joined the staff as an independent contractor at Deer Valley Counseling, and in 2015 she joined the practice at Professional Counseling Associates.
As a Licensed Professional Counselor for the state of Arizona, Kelly provides individual, marriage, and family counseling, utilizing family systems, strength-based approaches, narrative, cognitive behavioral, and dialectical behavioral approaches for issues such as anxiety, depression, grief, and trauma. Kelly specializes in marriage counseling for couples raising children with disabilities and chronic healthcare challenges.